Better, higher-confidence strategic & commercial decisions


Kinetic Outcomes is a specialist advisory firm supporting leaders across digital infrastructure, telecoms and streaming.


We combine rigorous analysis, deep sector experience and independent judgement to help ambitious leadership teams make consequential decisions.


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Strategic & commercial decisions.

Real consequences


Clients typically bring us in when the answer is important, the evidence is incomplete and getting the decision wrong carries real commercial consequences.

Where should we grow?


Identify and evaluate the markets, customer segments, investments and opportunities most worth pursuing.

What strategic choices should we make?


Clarify direction, assess capabilities and determine whether to build, buy or partner.

How can we strengthen our proposition?


Sharpen customer value, positioning and go-to-market so the offer is easier to understand, sell and buy.

How can we improve commercial performance?


Identify what is holding performance back and focus on the pricing, proposition, customer and go-to-market levers that will make the biggest difference.

Markets we know


Kinetic Outcomes supports businesses across three closely connected sectors shaped by technological change, significant investment and evolving market dynamics.


Our sector knowledge helps us get to the important issues quickly, understand the context behind the numbers and bring an informed external perspective to complex strategic decisions.

Digital Infrastructure

Fibre, data centres, towers

Telecoms

Fixed, mobile and converged communications

Pay-TV and Streaming

Video distribution, streaming and content ecosystems

Companies we help


Our experience spans both sides of the market — businesses that operate digital

infrastructure and services, and the technology and equipment companies that supply them.


That perspective helps us understand not only how markets develop, but how customers, suppliers and competitors interact within them.

Rigour. Independence. Impact


We combine deep sector knowledge with rigorous analysis and independent judgement to help clients make better decisions and achieve stronger outcomes.

Investment-grade analysis

Evidence, assumptions and conclusions robust enough to support consequential decisions.

Independent judgement

Objective, challenge-led advice without internal bias or agendas.

Senior-led delivery

Every engagement is led directly by founder Joel Cooper. No handover to a junior team.


International perspective

Project experience across 113 countries, from mature markets to rapidly developing economies.

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We asked Kinetic Outcomes to provide an independent assessment of the value impact our ISP customers could expect when bundling our new cloud gaming service. Through detailed CLTV cohort analysis under various scenarios, they determined that our cloud gaming service could open the door to material value creation for ISPs through lower churn and higher gross additions. The project’s findings were an important lever for us in winning new business from ISPs.   

Sylvain Thevenot

Managing Director, Netgem PLEIO